Privacy Policy

Last updated: [08/31/2025]

Snap Plan with Home Assist values your privacy and is committed to protecting your personal information.

1. Information We Collect

   • Personal identifiers: name, email, billing address, phone number.

   • Payment information: processed securely through Shopify; we do not store full credit card details.

   • Account data: login credentials, subscription history, customer service communications.

   • Usage data: interactions with our Member Dashboard, support requests, and uploaded files.

2. How We Use Your Information

   • To process payments and manage subscriptions.

   • To provide access to the Member Dashboard and related services.

   • To respond to inquiries, provide support, and notify you of updates.

   • For security, fraud prevention, and compliance with legal obligations.

3. Data Sharing

   • We do not sell or rent your personal information.

   • Limited sharing occurs with service providers (e.g., Shopify, Firebase, payment processors) who help us deliver our services.

   • Data may be disclosed when required by law, regulation, or legal request.

4. Data Retention and Security

   • We retain information only as long as necessary to fulfill the purposes outlined in this policy.

   • We use encryption, authentication, and secure hosting to protect your data.

5. Your Rights

   • You may request access, correction, or deletion of your personal information by contacting privacy@snapplan.com.

   • Depending on your jurisdiction, additional rights may apply under data protection laws (e.g., GDPR, CCPA).